How can we help you?
Everything you need to know about your order, our products, materials, care instructions, shipping, returns, and more. If you can’t find the answer you’re looking for, we’re just a message away.
Orders & Shipping
When will my order be dispatched?
We usually dispatch orders within 1-3 business days after order confirmation. For customised or made-to-order products, dispatch may take 3-5 business days. Once your order is shipped, you will receive tracking details.
How long does delivery take?
Delivery usually takes 3-7 business days after dispatch, depending on your location. Remote areas may require additional time.
How much does shipping cost?
Shipping charges are calculated at checkout based on your delivery location and order details. We also offer free delivery on eligible orders above ₹2,500.
How do I track my order?
Once your order has been dispatched, we will share the tracking details with you. You can use these details to track your package with the delivery partner.
I entered the wrong address. Can I change it?
Please contact us as soon as possible if you entered an incorrect address. We can update the address only if the order has not yet been dispatched.
Can I cancel my order after it ships?
Orders can generally be cancelled only before dispatch. Once an order has been shipped, cancellation may not be possible.
Do you ship internationally?
International shipping may be available for selected products and locations. Please contact our support team to confirm availability and shipping charges.
My parcel arrived damaged. What should I do?
Please contact us as soon as possible with your order number and clear photos or videos of the damaged package and product. Our team will review the issue and assist with a suitable resolution.
Still have a question?
Our care team in Rajkot is happy to help - usually within a day.
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